Privacy Policy – 77cb Game Pakistan Player Data

1. Overview

77cb game ("the Platform", "we", "us") is committed to protecting the personal information of every player who registers and uses our services. This Privacy Policy applies to all areas of the platform — sports betting, live casino, slots, fish games, the game lobby, and all associated account and payment functions.

When you create an account on 77cb game, deposit PKR, place a cricket bet, open a slot, or interact with any feature on the platform, you are sharing information with us. This policy tells you clearly what we collect, why we collect it, how we store it, and what rights you have over it.

By registering an account on 77cb game, you confirm that you have read this Privacy Policy and agree to the collection and use of information as described here. If you do not agree, please do not create an account or use the platform.

This policy is read alongside our Terms and Conditions. Together, these documents form the complete agreement between you and 77cb game regarding your use of the platform and the handling of your personal data.

2. What We Collect

We collect the minimum information necessary to operate your account, process your PKR transactions, and deliver the platform experience. The categories of information we collect are:

Registration Information

When you create your account, we collect: your name, date of birth, contact information (phone number or email), and any other details required to verify your identity and age. This information is necessary to create and maintain your account and to confirm that you are 18 or above.

Transaction and Payment Information

When you deposit or withdraw PKR, we collect the details necessary to process that transaction — payment method type (JazzCash, Easypaisa, Raast, bank transfer, card or mobile wallet), transaction reference, amount in PKR and timestamp. We do not store full card numbers or full mobile wallet credentials beyond what is required to process and record the transaction.

Gaming Activity

We record all betting and gaming activity on your account — sports bets placed including cricket and PSL markets, casino game sessions, slot spins, fish game activity, bonus usage, and your PKR balance movements. This record is necessary to settle bets correctly, resolve disputes and maintain an accurate account history.

Device and Technical Information

When you access 77cb game through your browser or mobile device, we automatically collect: your IP address, device type, operating system, browser version, and session timing data. This information helps us detect suspicious activity, improve platform performance on Pakistan mobile devices, and troubleshoot technical issues.

Communications

If you contact our support team, we retain a record of that communication — the content of your message, the date and time, and the resolution reached. This helps us maintain consistent support quality and resolve recurring issues.

3. How We Use Your Information

Every piece of information we collect has a specific, legitimate purpose. We do not collect data speculatively or use it for purposes unrelated to operating the platform. Here is how your information is used:

We do not use your personal information for profiling, selling to advertisers, or any purpose not directly related to your account and the operation of 77cb game.

4. Payment Data and PKR Transactions

Payment security is treated with particular care on 77cb game. When you deposit PKR through JazzCash, Easypaisa, Raast, bank transfer or a bank card, your payment is processed through secure payment infrastructure. We record what is necessary to maintain your account balance and provide a transaction history — we do not store sensitive payment credentials in a way that would enable unauthorised access or reuse.

Your PKR transaction history is maintained in your account for the purpose of balance accuracy, dispute resolution and responsible gaming monitoring. You can view your transaction history within your account at any time.

Third-party payment processors. JazzCash, Easypaisa, Raast and banking institutions operate their own privacy policies and security standards. When you initiate a payment through one of these methods, your interaction with that provider is governed by their policies in addition to this one. 77cb game is not responsible for how those providers handle your data within their own systems.

No third-party deposits. As set out in the Terms and Conditions, deposits must come from payment accounts in your own name. This protects the integrity of your financial data and ensures your PKR transaction history accurately reflects your own activity.

5. Cookies and Local Storage

77cb game uses cookies and similar technologies to maintain your session, remember your preferences and understand how the platform is being used. Cookies are small data files stored on your device when you visit the platform.

Essential Cookies

These are necessary for the platform to function. They maintain your login session so you do not need to re-authenticate every time you navigate between sections, and they keep your PKR balance display accurate during your session. You cannot opt out of essential cookies without stopping using the platform.

Functional Cookies

These remember your preferences — such as game lobby display settings or your preferred language within the platform. They improve your experience but are not strictly necessary for core functionality.

Analytics Cookies

We use analytics data to understand which parts of the platform are most used, how players navigate between sports betting, casino and slots, and where technical issues arise most frequently. This data is aggregated and does not identify you personally. It is used solely to improve the platform experience for Pakistan players.

You can manage cookie preferences through your browser settings. Disabling certain cookies may affect how the platform functions, particularly session management and login persistence.

6. Sharing Your Information

77cb game does not sell your personal information. We do not pass your data to advertising networks, data brokers or marketing companies. The circumstances in which your information may be shared are limited and specific:

• Payment processors: JazzCash, Easypaisa, Raast, banks and card processors receive the transaction data necessary to process your PKR deposits and withdrawals. This sharing is necessary to complete your requested transactions.
• Identity verification services: If identity verification is required before processing a withdrawal, we may use a third-party verification service. Only the information necessary to complete the verification is shared.
• Service providers: Technology providers who support the operation of the platform — such as hosting infrastructure — may process data on our behalf. These providers are bound by confidentiality obligations and are not permitted to use your data for their own purposes.
• Legal requirements: We may disclose information where required to do so by applicable law, court order or to protect the safety and security of the platform and its players. This is not something we do voluntarily — it is done only when legally required.
• Fraud prevention: Where fraud, money laundering or prohibited conduct is suspected, relevant information may be shared with appropriate parties as part of an investigation. This protects all players who use the platform legitimately.

Beyond these specific circumstances, your personal information stays within 77cb game.

7. Data Security

We take the security of your personal information seriously. 77cb game uses industry-standard technical and organisational measures to protect your data from unauthorised access, loss, misuse or disclosure. These measures include:

• Encrypted connections: All data transmitted between your device and 77cb game is protected using HTTPS encryption. This applies to your login, your PKR deposits, your gaming sessions and all account interactions.
• Access controls: Access to personal data within our systems is restricted to staff who need it to perform their role. No one has unrestricted access to player account data.
• Secure payment handling: Payment credentials for JazzCash, Easypaisa, Raast and bank transactions are handled through secure payment infrastructure and are not stored in plain text.
• Account security: Your account is protected by the login credentials you create. You are responsible for keeping your password private. 77cb game will never ask for your password via email, chat or any other channel.
• Monitoring: We monitor platform activity for unusual patterns that may indicate fraud, unauthorised access or account compromise. Suspicious activity triggers internal review processes.

No system is completely immune to security risks. While we implement strong protections, we cannot guarantee absolute security of data transmitted over the internet. If you believe your account has been compromised, contact support immediately.

8. Data Retention

We retain your personal information for as long as your account is active and for a reasonable period thereafter. Specific retention periods are determined by the type of data and the purpose for which it was collected:

• Account information: Retained for the duration of your account and for a period after account closure to allow for dispute resolution and to meet any applicable record-keeping requirements.
• PKR transaction records: Financial records including deposits, withdrawals and bet settlements are retained for a minimum of five years to support dispute resolution and financial record-keeping.
• Gaming activity logs: Bet history and game session records are retained for the period necessary to settle any outstanding disputes and maintain responsible gaming records.
• Support communications: Records of support interactions are retained for a period sufficient to resolve any related disputes or recurring issues.
• Technical and session data: IP logs and session data are retained for a shorter period relevant to security monitoring and fraud detection.

When data is no longer required for the purposes outlined in this policy, it is securely deleted or anonymised. You may request earlier deletion of certain data subject to the conditions set out in Section 9.

9. Your Rights Over Your Data

As a player on 77cb game, you have rights over your personal information. These include:

• Right to access: You can request a copy of the personal information we hold about you. We will provide this in a clear, readable format within a reasonable timeframe.
• Right to correction: If any personal information we hold is inaccurate or out of date, you can request that we correct it. For account details such as your contact information, you may also be able to update these directly within your account settings.
• Right to deletion: You can request that we delete your personal information. Note that we may be unable to delete certain data that we are required to retain for financial record-keeping or dispute resolution purposes. We will explain clearly what can and cannot be deleted and why.
• Right to restrict processing: In certain circumstances you can request that we limit how we use your data while a dispute or review is ongoing.
• Right to data portability: You can request your personal data in a portable format to take elsewhere.

To exercise any of these rights, contact our support team with your request. We will acknowledge your request promptly and action it within a reasonable period. We may need to verify your identity before processing a data request to protect your account security.

10. Minors and Under-18 Access

77cb game is strictly for adults aged 18 and above. We do not knowingly collect personal information from anyone under the age of 18. Age confirmation is part of the registration process, and identity verification may be requested to confirm age before withdrawals are processed.

If we become aware that a minor has registered an account or provided personal information on the platform, that account will be immediately suspended, any balance will be held pending investigation, and the personal information provided will be deleted in accordance with our data retention policy.

If you are a parent or guardian and believe a minor has created an account on 77cb game, please contact support immediately. We take this seriously and will act promptly on any such report.

11. Changes to This Privacy Policy

77cb game may update this Privacy Policy from time to time as the platform evolves or as requirements change. When material changes are made, the "Last updated" date at the top of this page will be revised. For significant changes affecting how your data is used, we may also notify active players through in-platform messaging.

Your continued use of 77cb game after any update to this Privacy Policy constitutes your acceptance of the revised version. We recommend checking this page periodically, particularly before making a new deposit or sharing additional personal information with the platform.

12. Contact Us About Privacy

If you have any questions about this Privacy Policy, want to exercise your data rights, or have a concern about how your personal information has been handled, please contact the 77cb game support team directly.

You can reach us at: [email protected]

Please include "Privacy Request" in your message subject so we can route your query to the right team member. We aim to respond to all privacy-related queries within a reasonable timeframe. For urgent account security matters — such as suspected unauthorised access — mark your message as urgent and contact us immediately.

For general account questions, responsible gaming support or platform assistance, visit our FAQ page or reach out to the support team through the same contact above.